Root Cause Analysis
Failures provide an opportunity to learn and get it better but learning will be slow where only causal factors are considered. Root Cause Analysis (RCA) can be used to dig deeper, to reveal hidden problems (basic causes) that would otherwise lead to repetition if not addressed.
HFL Consulting can help you to use data generated from RCAs to identify underlying weaknesses in management systems, practices and procedures and implement measures to prevent frequently recurring problems.
We can also provide training to help embed the process within your own organisation to support wider continuous improvement initiatives.