HFL Consulting

What are you looking for?

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  • We reserve the right to accept or decline any application.

Why attend?

Organisations are facing continual changes and often a reducing or transient workforce with a reliance on smaller numbers of experts. The workforce demographic trend is also towards an older generation of workers with the ‘baby boomer generation’ now approaching retirement. Additionally, some plants have been in service for many decades and detailed knowledge may only be held by a few people. These situations may lead to a loss of knowledge which may result in incidents and poor business performance, all of which will ultimately increase costs.
Knowledge management is a key element within Process Safety Management frameworks and ISO9001:2015 requires that organisations shall determine and manage their knowledge to ensure the operation of processes to achieve conformity of products and services.
The course will provide an overview of knowledge management to help you identify and manage what knowledge may be critical to you, thus allow you to plan to maintain this knowledge.


Date & Location

27th February 2020

9:30 – 16:00



  • 09:30 – Coffee & registration
  • 10:00 – What is knowledge and why is it important? – How knowledge management can assist managing risks and improve efficiencies. – How loss of knowledge has led to process safety incidents.
  • 10:30 –  Break
  • 10:45  –  Exercise – What knowledge do we have? – How is it stored?
  • 12:30 –  Lunch and Networking.
  • 13:30 –  How can we identify critical knowledge? – What methods are available to retain critical knowledge? – The link between knowledge management and competence management.
  • 14:30 – Break.
  • 14:45 – Exercise – Critical knowledge identification. – Action plan development.
  • 15:45 – Q&A / Final Discussion.
  • 16:00 – Close

Who should attend?

Anyone within a manufacturing company who manages organisational information or knowledge gained through projects or is responsible for people and wants to better use their current knowledge to manage risks, improve competence management and reduce costs.

For more information, please contact us.